Our access hours are after 6:00 am and up to 10:00 pm.
Privacy Policy
This Privacy Policy outlines how Houston Boat and Car Storage ("we," "us," or "our") collects, uses, and protects your personal information. By using our services or accessing our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information from you:
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Personal Information:1 This includes your name, address, phone number, email address, and other contact information.
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Payment Information: We may collect payment information, such as credit card details, for processing rental fees and other charges.
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Vehicle Information: We may collect information about your vehicle, such as make, model, year, license plate number, and Vehicle Identification Number (VIN).
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Security Information: We may collect security information, such as security codes or access credentials, to provide access to your storage unit.
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Communication Preferences: We may collect information about your communication preferences, such as whether you prefer to receive emails, text messages, or phone calls.
How We Collect Information
We collect information through various methods, including:
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Directly from You: We collect information directly from you when you provide it to us, such as when you fill out rental forms, make payments, or contact our customer service team.
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Automatically: We may collect information automatically through our website or mobile app, such as your IP address, browser type, and device information.
Why We Need Your Information
We use your information for the following purposes:
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Processing Rentals: We use your information to process your rental agreement, schedule access to your storage unit, and manage your account.
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Providing Services: We use your information to provide you with our storage services, including access to your unit and security measures.
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Communication: We use your information to communicate with you about your account, important updates, and promotional offers.
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Security: We use your information to maintain the security of our facility and protect your vehicle.
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Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting and law enforcement requests.
How We Share Your Information
We may share your information with the following parties:
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Service Providers: We may share your information2 with third-party service providers who assist us in providing our services, such3 as payment processors and website hosting providers.
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Legal Authorities: We may disclose your information to law enforcement or other government authorities if required by law or to protect our rights or the rights of others.
Opting Out of Communications
You can opt out of receiving marketing communications from us by contacting our customer service team.
Accessing Your Information
You have the right to access, correct, or delete your personal information. You can contact our customer service team to exercise these rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any4 material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy,5 please contact our customer service team.